Cell Phone Problems

Yesterday my cell phone service stopped. Turns out that somebody didn't keep accurate enough records of who had what number at Cerner and my number was listed under somebodies name who no longer is an associate. Hence, they turned off my cell thinking it was not needed. Fortunately I was still in KC and was able to get a loaner, but 24 hours later, Sprint is still having difficulty bringing back my service. Hopefully, they'll get this solved soon.